Shipping policy
At SAiNT, we want your order to reach you safely and as quickly as possible. Every order is carefully packaged before being sent on its way.
We offer free standard delivery Australia-wide on all orders.
For orders within Adelaide, we may be able to personally deliver your order as a small way of showing our appreciation for your support. Personal delivery is not guaranteed and will depend on location, timing and availability.
If you’re based in Adelaide and would like us to consider personal delivery, send us a DM on Instagram, @saint.517, with your name and order number. If we’re able to arrange it, we’ll get in touch with you directly. Otherwise, your order will be sent using our standard delivery service as usual.
Processing Times
Orders are generally processed and prepared for dispatch within 1-7 days.
Please note that processing times may be slightly longer during product launches, sales, or periods of high order volume.
Delivery Times
Delivery times vary depending on your location and selected shipping method. Estimated delivery times are provided as a guide and may be affected by weekends, public holidays, or delays with the delivery provider.
Once an order has been dispatched, SAiNT is not responsible for delays caused by the delivery provider.
Incorrect Delivery Information
Please ensure your shipping information is correct before completing your order. SAiNT is not responsible for delays or additional costs resulting from incorrect or incomplete delivery information provided at checkout.
Lost or Damaged Orders
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us as soon as possible with your order number so we can assist you.
International Shipping
International shipping is currently unavailable.
We hope to offer international shipping in the future.
Contact
If you have any questions about your delivery, please contact us through our Contact page.
Thank you for choosing SAiNT and supporting the journey. Every order means a lot to us.