Terms of service


Welcome to SAiNT.

These Terms & Conditions govern your use of the SAiNT website and any purchases made through our website.

By accessing our website, placing an order, or purchasing a product from SAiNT, you agree to these Terms & Conditions, together with our Privacy Policy, Shipping Policy, Returns & Refunds Policy, and Legal Notice.

Please read these Terms & Conditions carefully before using our website or placing an order.

1. General

Throughout these Terms & Conditions, references to “SAiNT”, “we”, “us”, or “our” refer to SAiNT.

References to “you” or “your” refer to any person accessing our website or purchasing products from SAiNT.

We may update or amend these Terms & Conditions from time to time. Any updated Terms & Conditions will apply from the date they are published on our website and will not retrospectively alter the terms applying to an order already accepted, except where required by law.

2. Use of Our Website

You agree to use the SAiNT website only for lawful purposes.

You must not use the website in a way that:

  • violates any applicable law or regulation;

  • interferes with the operation, security, or accessibility of the website;

  • attempts to gain unauthorised access to the website, its systems, or data;

  • introduces viruses, malicious software, or other harmful material;

  • uses automated systems to scrape, copy, extract, or reproduce website content without permission; or

  • infringes the intellectual property or other rights of SAiNT or any third party.

We reserve the right to restrict or suspend access to our website where reasonably necessary to protect SAiNT, our customers, or the operation and security of the website.

3. Eligibility to Purchase

By placing an order with SAiNT, you confirm that you have the legal capacity to enter into the purchase.

If you are under 18 years of age, you should have permission from a parent or legal guardian before making a purchase.

You are responsible for ensuring that the information you provide when placing an order is complete and accurate.

4. Products

We make reasonable efforts to ensure that product descriptions, photographs, measurements, sizing information, colours, materials, and other product details are accurate.

However, slight variations may occur due to manufacturing processes, photography, lighting, and differences between device or screen settings.

Please review all available product information and sizing details before placing your order.

Nothing in this section limits any rights you may have under the Australian Consumer Law where a product does not correspond with its description, is faulty, or otherwise fails to meet an applicable consumer guarantee.

5. Pricing

All prices displayed on the SAiNT website are shown in Australian Dollars (AUD) unless otherwise stated.

Prices include applicable taxes where required by law.

We make reasonable efforts to ensure that all pricing information is accurate. However, genuine errors may occasionally occur.

If we identify a material pricing error relating to an order before it has been fulfilled, we may contact you to provide the option of proceeding at the correct price or cancelling the affected item or order for a full refund.

We may change product prices at any time. Price changes will not affect an order already accepted by SAiNT, except where required by law or agreed with you.

6. Orders

Submitting an order does not necessarily mean that the order has been accepted.

SAiNT may decline or cancel an order before fulfilment where reasonably necessary, including where:

  • a product is unexpectedly unavailable;

  • payment cannot be authorised or processed;

  • incorrect information has been provided;

  • we identify a genuine pricing or product listing error;

  • we reasonably suspect fraudulent or unauthorised activity; or

  • we are unable to fulfil the order for another legitimate reason.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled item or order to the original payment method, subject to any rights or obligations required by law.

7. Payment

Payment must be made using one of the payment methods made available through our website at checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments may be processed by third-party payment providers. Their separate terms and privacy practices may also apply to the processing of your payment information.

SAiNT does not guarantee that every payment method displayed will remain available at all times.

8. Promotions and Discount Codes

From time to time, SAiNT may offer promotional codes, discounts, competitions, or special offers.

Unless otherwise stated:

  • promotional codes cannot be exchanged for cash;

  • promotional codes cannot be used after their expiry date;

  • only one promotional code may be used per order;

  • promotional offers may be subject to product, quantity, or availability restrictions; and

  • promotions may have additional terms disclosed at the time of the offer.

We may withdraw or correct a promotion where there has been a genuine error, misuse, fraud, or circumstances outside our reasonable control.

Nothing in a promotion or its conditions limits your rights under the Australian Consumer Law.

9. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms & Conditions.

Delivery timeframes provided by SAiNT are estimates unless expressly stated otherwise.

Delivery times may be affected by location, postal or courier delays, public holidays, periods of high demand, and circumstances outside our reasonable control.

Please ensure that the delivery information provided at checkout is accurate and complete.

Nothing in this section limits any rights or remedies available to you under the Australian Consumer Law.

10. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms & Conditions.

Any change-of-mind returns or exchanges offered by SAiNT are provided in addition to your statutory rights.

Nothing in our Returns & Refunds Policy or these Terms & Conditions excludes, restricts, or modifies any right or remedy available to you under the Australian Consumer Law.

11. Australian Consumer Law

Our goods come with consumer guarantees that cannot be excluded under the Australian Consumer Law.

Nothing contained in these Terms & Conditions, our policies, or elsewhere on the SAiNT website is intended to exclude, restrict, or modify any consumer guarantee, right, remedy, or protection that cannot lawfully be excluded or limited.

Where a product fails to meet an applicable consumer guarantee, you may be entitled to a remedy under the Australian Consumer Law depending on the circumstances and nature of the failure.

12. Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate requests made before an order has been processed or dispatched. However, we cannot guarantee that an order can be changed or cancelled once processing or fulfilment has begun.

This section relates to voluntary order changes and cancellations and does not limit any cancellation, refund, or other rights you may have under the Australian Consumer Law.

13. Intellectual Property

All content appearing on the SAiNT website, including the SAiNT name, logo, branding, graphics, photographs, product imagery, product designs, text, and other original material, is owned by or licensed to SAiNT unless otherwise stated.

You may access and view website content for personal, non-commercial purposes.

You must not reproduce, copy, modify, distribute, publish, commercially exploit, or otherwise use SAiNT website content without prior written permission, except where permitted by law.

Further information regarding our intellectual property is provided in our Legal Notice.

14. Third-Party Services & Links

Our website may contain links to or integrate services provided by third parties, including payment providers, social media platforms, shipping providers, or other external services.

SAiNT does not control third-party websites or services and is not responsible for their independent content, availability, security, or privacy practices.

Your use of a third-party service may also be subject to that provider’s own terms and policies.

15. Website Availability

We aim to maintain the availability and proper operation of our website, but we cannot guarantee that access will always be uninterrupted, secure, or error-free.

We may temporarily suspend, maintain, update, or modify parts of the website where reasonably necessary.

16. Limitation of Liability

To the maximum extent permitted by law, SAiNT is not liable for loss or damage arising solely from your use of, inability to access, or reliance on the SAiNT website where that loss or damage is not caused by a breach of an obligation that cannot lawfully be excluded.

Nothing in these Terms & Conditions excludes, restricts, or modifies any consumer guarantee, right, remedy, or liability that cannot lawfully be excluded or limited under the Australian Consumer Law or other applicable legislation.

17. Privacy

Your use of our website and any personal information you provide to SAiNT are subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and handle personal information.

18. Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

19. Governing Law

These Terms & Conditions are governed by the laws of South Australia and the applicable laws of the Commonwealth of Australia.

Nothing in this section limits any rights or remedies available under the Australian Consumer Law or any other applicable legislation.

20. Contact

If you have any questions regarding these Terms & Conditions or an order placed with SAiNT, please contact us through our Contact page or at contact.saint517@gmail.com.

Last Updated: September 2026